Food and Drink Office Coordinator

As our Food & Drink Coordinator at Waldorf Astoria Amsterdam, you will play an important role in supporting the daily operation of our Food & Drink department.

A key part of your role will be managing and coordinating reservations for our Food & Drink outlets, including Goldfinch Brasserie, Peacock Alley and Vault bar.

You will ensure a smooth reservation process, maximize our restaurant availability and revenue, and help us exceed our guests’ expectations from the very first interaction.

Alongside reservations, you will work closely with and support the Director of Food & Drink with the day-to-day administration of the department.

Your responsibilities will include:

• Managing and overseeing incoming restaurant reservations

  
  

• Maintaining and updating the reservation system

  
  

• Printing and updating menus

  
  

• Assisting with food cost control and other financial administration

  
  

• Supporting scheduling and departmental planning

  
  

• Assisting with general Food & Drink administrative tasks

  
  

• Working closely with the operational team to ensure reservations and guest requests are communicated correctly

  
  

This is also a great opportunity to learn the Food & Drink operation from the inside. You will work closely with both the management team and the floor operation, giving you a strong understanding of our standards, our restaurants and the overall guest experience.

What are we looking for?

• Experience preferable in F&D and/or reservations

  
  

• Fluency in the Dutch and English luxury language (speaking and writing)

  
  

What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Waldorf Astoria Amsterdam opened its doors on May 1st 2014.

Inspired by timeless Dutch history, Waldorf Astoria Amsterdam brings the legendary Sincerely Elegant Service to a storied and unforgettable destination. Once wealthy patrician houses built during the Golden Age, Waldorf Astoria Amsterdam is situated on the Herengracht, enjoying a prime location in the city’s most beautiful and oldest canal setting.

All 93 elegant spacious rooms and suites offer views over the Herengracht canal or the private courtyard garden, and feature a wealth of modern amenities and thoughtful touches to make the guest stay memorable.

Guests can dine in style in our sophisticated 2-Michelin star fine dining restaurant Spectrum, or in our Peacock Alley restaurant, where you can savour exquisite international cuisine.

The wonderful, luxurious and relaxing Guerlain Spa can be found on the ground floor. This is the first spa in collaboration with Guerlain in the Benelux region and receives yearly awards since its opening.

All these outlets and more are staffed with amazing people who are always looking for new vibrant minds to strengthen the team and together provide the Sincerely Elegant Service.